Omilia Conversational Voice
Conversational Voice empowers your customers to engage in natural unstructured conversations in a human-like dialog experience, efficiently addressing
Key features
Dynamic Context Understanding & Topic Switching
Effective customer care relies on a deep comprehension comparable to human understanding, rather than just basic bucket categorization of requests. Omilia stands as the exclusive AI system achieving this caliber of human-like understanding, out-of-the-box. Diverging from traditional chatbots, Omilia adeptly transitions between threads and topics, ensuring the delivery of high-quality, human-like interactions.
Pre-built Industry Skills Out-of-the-Box
Omilia has been trained on industry-specific data to speed up deployment times and achieve unprecedented accuracy from day 1.
Natural Language Understanding & Speech Recognition
Omilia understands words and their intended meaning, providing contextual responses with high accuracy and minimal training input.
Additional information
Regions
EMEA - Europe, Latin America, North America
Industry
Financial Services & Insurance, Travel & Hospitality, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods
Categories
Ivr, Self Service, Virtual Agent, Voice Engagement
Customer Segments
Commercial, Enterprise, Strategic
Plans & Pricing
Conversational Voice Essentials
6000
per service
Omilia Conversational AI Suite provides a full stack of building blocks for bringing conversational IVR virtual assistants to life.
Omilia Conversational AI Suite provides a full stack of building blocks for bringing conversational IVR virtual assistants to life.
Build next-gen Intelligent Virtual Assistants that are able to engage in true end-to-end conversations in natural language with customers and access
production grade workflows for 80.000 minutes billed in 10 second increments.
Visit https://omilia.com to find all the features and functionality made available through Omilia Cloud Platform (OCP)
Conversational Voice Commercial
9000
per service
Omilia Conversational AI Suite provides a full stack of building blocks for bringing conversational IVR virtual assistants to life.
Omilia Conversational AI Suite provides a full stack of building blocks for bringing conversational IVR virtual assistants to life.
Build next-gen Intelligent Virtual Assistants that are able to engage in true end-to-end conversations in natural language with customers and access
production grade workflows for 120.000 minutes billed in 10 second increments.
Visit https://omilia.com to find all the features and functionality made available through Omilia Cloud Platform (OCP)
Conversational Voice Premier
14000
per service
Omilia Conversational AI Suite provides a full stack of building blocks for bringing conversational IVR virtual assistants to life.
Omilia Conversational AI Suite provides a full stack of building blocks for bringing conversational IVR virtual assistants to life.
Build next-gen Intelligent Virtual Assistants that are able to engage in true end-to-end conversations in natural language with customers and access
production grade workflows for 200.000 minutes billed in 10 second increments.
Visit https://omilia.com to find all the features and functionality made available through Omilia Cloud Platform (OCP)