Convoso
The outbound contact center platform built for speed, scale, and revenue growth.
Key features
Unlock Data-Driven Decision Making:
Real-time dashboards and customizable reports help you track performance, optimize campaigns throughout the day, and make smarter decisions that grow revenue.
Maximize Agent Talk Time:
Gold standard answering machine detection with 97% accuracy filters out voicemails so agents spend more time on live conversations—not wasted calls.
Stay Ahead of Evolving Compliance:
Built-in tools automate TCPA compliance management with DNC + RND scrubbing, call time rules, and more. Plus StateTracker™, built specifically to manage state-level mini-TCPA regulations.
Get Support That Drives Results:
From onboarding to optimization, our award-winning support team partners with you to deliver fast time-to-value, solve challenges, and keep your contact center operating at peak performance.
Launch Smarter, More Responsive Campaigns:
Trigger multichannel outreach based on real-time lead behavior and optimize performance at the lead level. Use workflow automation to adapt follow-up timing, channel, and messaging across voice, SMS, and email.
Ignite Smarter Outbound Performance:
Connect with more of your leads, faster with less than 3-seconds speed to contact and smarter lead recycling automation; keep DID numbers clean and contact rates high with automated DID lifecycle management; and scale outreach with confidence over multiple campaigns, running 5,000+ concurrent platform calls across 15M+ leads.
Additional information
Regions
North America
Industry
Telecom
Categories
Acd, Ivr, Messaging, Virtual Agent, Knowledge Base, Crm Sales & Marketing, Helpdesk, Services, Security & Compliance, Orchestration & Routing, Business Phone System , Plug & Play Communications , Implementation & Cloud Migration , Voice Engagement, Proactive Outbound Engagement, Digital Engagement, Omnichannel Feedback, Agent Assistance, Agent Coaching & Performance, Benchmarking, Reporting, & Bi
Customer Segments
Commercial, Enterprise